help

Email

How to Access Webmail

How to access your email address while on-the-go.

How to Change Your Email Password

How to change your email password, if you know your current one.

How to Set Up Email in Mac Mail

Step-by-step instructions on how to set up your aki creative hosted email on an Apple computer.

What is the difference between IMAP and POP mail?

When setting up your email account with aki creative hosting, you have an option to set it up as an IMAP or POP account. Most people will just pick the default on the device or system they are setting it up on, but with a little knowledge, you can pick the solution that fits your needs best.

How to View Email Headers

When there is a problem with the email servers (Bounce backs, delayed sending or receiving), in order to diagnose the problem, it is imparative we have the full email headers for those messages. They help us in determining what the issue might be.